Privacy Policy
Last updated: 14 June 2026
This Privacy Policy explains how Async ("we", "us", "our") collects, uses and protects your information when you use Async (the "Website"). By using the Website, you consent to the practices described here.
1. Information we collect
- Account information: your name, email address and password (stored securely as a hash).
- Order information: products purchased, amounts, and order history.
- Payment information: payments are processed by Razorpay. We receive a payment reference and status, but we do not store your full card or banking details.
- Technical data: IP address, browser type and basic usage logs, used for security and to prevent abuse.
2. How we use your information
- To create and manage your account and deliver the products you buy.
- To process payments and provide order confirmations and support.
- To send important account or transaction emails (e.g. password resets).
- To protect the Website against fraud, abuse and security threats.
- To comply with legal obligations.
3. Payment processing
All payments are handled by Razorpay Software Private Limited through its secure, PCI-DSS compliant gateway. Your payment is subject to Razorpay's own terms and privacy policy. We never see or store your complete card number, CVV or banking password.
4. Cookies
We use essential cookies to keep you signed in and to remember your preferences (such as light/dark theme). These are necessary for the Website to function. We do not use cookies to sell your data.
5. Sharing your information
We do not sell your personal information. We share data only with:
- payment processors (Razorpay) to complete transactions;
- service providers strictly necessary to operate the Website (e.g. email delivery);
- authorities where required by law.
6. Data security
We use reasonable technical and organisational measures to protect your data, including password hashing, encrypted payment processing, and access controls. However, no method of transmission over the internet is 100% secure.
7. Data retention
We retain your account and order information for as long as your account is active or as needed to provide services and meet legal, tax and accounting requirements.
8. Your rights
You may request access to, correction of, or deletion of your personal data by contacting us. We will respond in line with applicable law. Note that some records may be retained where required by law.
9. Children's privacy
The Website is not directed at children under 18. We do not knowingly collect data from minors.
10. Changes to this policy
We may update this Privacy Policy from time to time. The "last updated" date above reflects the latest revision.
11. Contact
For privacy questions, contact us via our Contact page or email priyanshu@asyncweb.org.